Shipping cost – Domestic
Important: If you received Free Shipping and your returned items bring you below the qualifying Free Shipping total, the incurred shipping cost according to your shipping address will be deducted from your refund.
| Order amount | Ground | 2nd Day Air |
|---|---|---|
| $0-$30 | $6.95 | $36.95 |
| $30.01-$50.00 | $10.95 | $39.95 |
| $50.01-$75.00 | $14.95 | $42.95 |
| $75.01-$99.00 | $16.95 | $50.95 |
| $99.01-$125.00 | $19.95 | $57.95 |
| $125.01-$200.00 | free | $70.95 |
| $200.01-$300.00 | free | $90.95 |
| $300.01-$400.00 | free | $140.95 |
| $400.01-$500.00 | free | $180.95 |
| $500.01- | free | 50% of total |
2nd Day Air shipping is not available on our website. 2nd Day Air shipping is not available to P.O. Boxes. Please call to place your order. We will contact you if items are not currently available for shipping 2nd Day Air. All orders are shipped when complete. All 2nd Day Air orders and any order with a merchandise total over $200 will require a signature for delivery.
Shipping cost – Canada
| Order amount | Ground |
|---|---|
| $0-$30.00 | $25.95 |
| $30.01-$50.00 | $28.95 |
| $50.01-$75.00 | $31.95 |
| $75.01-$99.00 | $42.95 |
| $99.01-$150.00 | $50.95 |
| $150.01-$200.00 | $55.95 |
| $200.01-$300.00 | $65.95 |
| $300.01-$400.00 | $70.95 |
| $400.01-$500.00 | $80.95 |
| $500.01- | ~ 20% of total |
2nd Day Air or Express Shipping are not available to Canada. Duties, taxes and custom fees are the responsibility of the Canadian customer. Orders to Canada are shipped when complete.
Shipping costs – International
| Order amount | US Postal International |
|---|---|
| $0-$30.01 | $30.00 |
| $30.01-$50.00 | $35.00 |
| $50.01-$75.00 | $50.00 |
| $75.01-$99.00 | $55.00 |
| $99.01-$150.00 | $80.00 |
| $150.01-$200.00 | $90.00 |
| $200.01-$300.00 | $115.00 |
| $300.01-$400.00 | $140.00 |
| $400.01-$500.00 | $160.00 |
| $500.01- | ~ 40% of total |
ScrubMed.com ships to the following countries: Australia, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Japan, Netherlands, Spain, Switzerland, and U.K. There is no 2nd Day Air available to International countries. Duties, taxes and custom fees are the responsibility of the International customer. International orders are shipped when complete.
Retail store Pick Up – Portland Oregon
Oregon and Washington shoppers have the option to pick up their scrubs at our Portland, Oregon store. Those customers will be notified when their order is ready for pick up.
Returns
Return Policy
Important: If you received Free Shipping and your returned items bring you below the qualifying Free Shipping total, the incurred shipping cost according to your shipping address will be deducted from your refund.
You may return your order for a full refund or exchange with in 30 days of receipt. Items returned after 30 days will be issued a store credit and maybe subject to a restocking fee at the discretion of Scrub Med Inc. All late returns are subject to approval.
Worn and/or washed garments and footwear with visible signs of wear will not be accepted for return or exchange*.
Custom and embroidered garments will not be accepted for return or exchange*.
* - Items which are found to be defective will be repaired or replaced at the discretion of Scrub Med Inc.
All items must be in their original condition with their original packaging, manuals and tags.
Original shipping and handling charges are not refundable.
Merchandise Return Label Policy
Label Usage & Costs
Please call or email us for a USPS Return Label (scrubs@scrubmed.com ; 800.942.8833). The cost of the actual postage and fees will be deducted from your return/exchange. Instructions for return will be on the label that will be emailed to you.
You are welcome to return your items to us prepaid and insured through a carrier of your choice.
If you are exchanging items via the USPS Merchandise Return Label option, we will be contacting you for payment of the return label fee. Fees need to be paid before exchanges can be shipped.
Please contact us with any questions regarding returns/exchanges - scrubs@scrubmed.com ; 800.942.8833